Privacy Policy
We need the following information when you shop with us:
Name, address, phone number, and email address.
We collect and share the personal information that is necessary to deliver the product to you.
What do we share with others:
Your personal data is used as follows:
- From us, to pack your order
- From pakkelabels.dk, to create shipping labels, so your order arrives at your doorstep
- By Epay, for secure management of your payment information
We only collaborate with data processors in the EU or in countries that can provide adequate protection for your information.
The personal information is registered with Ydale.dk and stored for five years, after which the information is deleted.
We also collaborate with a number of other companies that store and process data. The companies only process information on our behalf and may not use it for their own purposes.
We only collaborate with data processors in the EU or in countries that can provide adequate protection for your information.
The data controller at ydale.dk is Jesper S. Bendix.
You have the right to be informed about what information we process about you.
If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obligated to delete your personal data if you request it. This may be the case if your data is no longer necessary for the purpose for which we were using it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: info@ydale.dk
Complaint Access
If you as a consumer wish to complain about your purchase, you should contact us by email: info@ydale.dk If we are unable to find a solution, you can send a complaint to:
Center for Complaint Resolution
The House of Committees
Toldboden 2
8800 Viborg
www.naevneneshus.dk
If you reside in another EU country other than Denmark, you can file a complaint at the EU Commission's online complaint portal here - http://ec.europa.eu/odr
Standard withdrawal form
(This form is to be filled out and returned only if the right of withdrawal is exercised)
To:
Ydale.dk
Wæbersvej 15
4000 Roskilde
Info @ Ydale.dk
Tel: 9390 9794
CVR: 29675120
I hereby inform you that I wish to exercise the right of withdrawal in connection with my purchase agreement for the following goods/services:
__________________________________________________________________________________
Ordered the: _______________________________
Received on: _______________________________
Consumer's name: ______________________________________________________________________
Consumer's address: ___________________________________________________________________
Consumer's signature: _________________________________________ Date: _________________
(only if the content of the form is communicated on paper)
Last Updated 28-10-2021