Privacy

Privacy Policy

We need the following information when you shop with us:

Name, address, tel. and email address.

We record and disclose the personal information needed to deliver the item to you.

What do we share with others:

Your personal data is used as follows:

- Of us, to pack your order

- By parcel labels.dk, to make parcel labels so that your order arrives

- By Epay, for securely managing your payment information

We only work with data processors in the EU or in countries that can provide your information with adequate protection.

The personal data is registered with Ydale.dk and stored for five years, after which the information is deleted.

We also cooperate with a number of other companies that store and process data. Companies only process information on our behalf and may not use it for their own purposes.

We only work with data processors in the EU or in countries that can provide your information with adequate protection.

The data manager at ydale.dk is Jesper S. Bendix.

You have the right to be informed what information we process about you.
If you believe the information is inaccurate, you have the right to have it corrected. In some cases, we have an obligation to delete your personal data if you request it. It can for example. be if your data is no longer needed for the purpose for which we were going to use it. You may also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: info@ydale.dk

Appeals

If you, as a consumer, want to complain about your purchase, please contact us by email. email: info@ydale.dk If we are unable to find a solution, you can send a complaint to:

Center for Complaints
House of Names
Toldboden 2
8800 Viborg
www.forbrug.dk

If you are resident in another EU country than Denmark, you can complain to the European Commission's online complaint portal here - http://ec.europa.eu/odr

Model withdrawal form

(This form will be completed and returned only if the right of withdrawal is invoked)

To:

Ydale.dk
Wæbersvej 15
4000 Roskilde
Info @ Ydale.dk
Tel: 9390 9794
CVR: 29675120

I hereby declare that I wish to exercise the right of withdrawal in connection with my purchase agreement on the following goods / services:

__________________________________________________________________________________

Ordered on: _______________________________
Received on: _______________________________

Consumer's name: ______________________________________________________________________

Consumer Address: ___________________________________________________________________

Consumer's signature: _________________________________________ Date: _________________

(only if the content of the form is communicated on paper)